Report a Concern Tool

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If this concern requires immediate attention, please contact College Police at (618) 985-2828, extension 8218. They are available 24/7 to provide assistance in urgent or emergency situations.

I am submitting this concern/complaint as a: *

Current JALC Student
JALC Employee
Visitor, Guest, or Former JALC Student

Students are encouraged to resolve concerns through informal channels whenever possible, unless doing so would cause further harm. This typically involves contacting the faculty or staff member involved and making a reasonable effort to address the issue directly. Students are strongly encouraged to document these attempts.

If you are unsure how to pursue an informal resolution, support is available. Please contact:

Director of Student Success
Nikki Brooks

Assistant Provost for Student Affairs
Rachel Sveda-Webb

Confirmation *

By checking this box, I confirm that I have either attempted to resolve this issue informally or believe that an informal approach would cause further harm. I would like to proceed with a formal complaint.

Student Complaint

Our goal is to ensure a fair and timely resolution of all student complaints.

Please note: Retaliation against any student who files a complaint is strictly prohibited. If you experience retaliation, report it immediately to the Director of Student Success or the Assistant Provost for Student Affairs. Any student or employee found to have engaged in retaliatory conduct may face disciplinary action, up to and including expulsion or termination of employment.

Type of concern/complaint

Definitions for academic complaint, non-academic complaint, civil rights complaint, code of conduct violation, referral for resources, or potential safety concern.

What type of concern/complaint would you like to report? (Please select one):

Academic Complaint
Non-Academic Complaint
Civil Rights Complaint
Code of Conduct Violation
Referral for Resources
Potential Safety Concern
Other

Other: (Please describe) *

Which type of academic complaint would you like to make? Check all that apply:

Grade Appeals 鈥� Disputes regarding final course grades or grading procedures
Course Information 鈥� Issues with the accuracy, accessibility, or clarity of course materials and expectations
Faculty Communication 鈥� Concerns about response times, clarity in instruction, or availability of faculty
Faculty Performance 鈥� Complaints regarding teaching effectiveness, professionalism, or adherence to syllabus guidelines

Which type of non-academic complaint would you like to make? Check all that apply:

Student Services 鈥� Issues with advising, financial aid, student activities, or other campus resources
Policy Violations 鈥� Allegations of a breach, misapplication, or misinterpretation of College policies
Student to Student Complaints 鈥� Grievances by one student against another, typically involving allegations of misconduct, harassment, or behavior that violates the College’s code of conduct
General Campus Concerns 鈥� Complaints about facilities, campus safety, or interactions with staff member

Which type of civil rights complaint would you like to make? Check all that apply:

Americans with Disabilities Act (ADA) Compliance 鈥� Accessibility concerns or failure to provide reasonable accommodations
Sex-Based Misconduct 鈥� Cases of sexual harassment, assault, or gender-based discrimination
Discrimination and Harassment 鈥� Complaints related to race, ethnicity, religion, gender, disability, or other protected categories

STOP
If you are reporting sex-based misconduct, do not complete this form.Please use the Title IX reporting form.

Student Name: *

First

Last

would of you

Student ID: *

Student Volmail: *

Confirm Email

JALC Employee Concern

Type of Concern

Definitions for academic performance concerns, attendence concerns, classroom behavior concerns, code of conduct violations, referral for resources, or potential safety concerns.

What concern are you reporting?

Academic Dishonesty
Academic Performance
Attendance Concern
Classroom Behavior Concerns
Code of Conduct Violation
Referral for Resources
Potential Safety Concern
Other

Other: (Please describe) *

JALC Employee Name: *

First

Last

JALC Employee Email *

Confirm Email

STOP
If you are reporting academic dishonesty concerns, do not complete this form.Please use the Academic Dishonesty Form.

STOP
If you are reporting academic performance concerns such as missed assignments or low grades, do not complete this form.Please use the .

STOP
If you are reporting attendance concerns such as frequent absences, tardiness or leaving early, do not complete this form.Please use the .

STOP
If you are reporting classroom conduct concerns such as disruptive or inappropriate behavior, do not complete this form.Please use the Classroom Conduct Form.

Visitor, Guest, or Former JALC Student Concern

Type of Concern

Definitions for code of conduct violations, referral for resources, or potential safety concerns.

What concern are you reporting?

Code of Conduct Violation
Referral for Resources
Potential Safety Concern
Other

Other: (Please describe) *

STOP
If you are reporting code of conduct violations, do not complete this form.Please use the Student Code of Conduct Violation Reporting Form.

STOP
If you are reporting referral for resources concerns, do not complete this form.Please use the Referral for Resources Form.

STOP
If you are reporting concerns regarding the care, welfare, safety and security of campus, do not complete this form.Please use the Safety Review Request Form.

Visitor, Guest, or Former JALC Student Concern Name: *

First

Last

Visitor, Guest, or Former JALC Student Concern Email: *

Confirm Email

Please provide as much detail as you can in response to the questions below. This will help us better understand the circumstances of your concern and respond appropriately.

Who is the complaint about? Please include the name, role, or department of the individual(s) involved. *

When did the incident(s) occur? Include dates and times, if available.

What happened? Provide a clear description of the situation you are reporting. *

Were there any witnesses? If so, please list their names or any identifying information you have.

What outcome are you seeking? Share what resolution you believe would address your concern. *

Upload documentation of any informal resolution attempts (optional):

Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.

Upload any supporting documents related to your complaint (optional):

Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.

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